Griesalp Hotels

Everything has to be taken in context of where this hotel is located. It is up a very steep, remote valley (the bus ride up is truly an unforgettable experience in itself). For a stop on the Via Alpina, this is an extremely convenient option and provides everything you need. The rooms are pretty bare bones and small but the beds were comfortable. The half board food was good and the hotel can pack a lunch for your next day's hike, for a fee. Check in/out was a little confusing as the staff was not at reception since they were managing the kitchen.

Absolutely beautiful location in the Swiss alps! Just beyond the hotel there are so many unimaginable hiking opportunities! The hotel is comprised of three primary buildings and all are of the traditional Swiss design. Breakfast (included) is in the main restaurant and is very good but it would be nice to see them change it up a bit each morning. It was the same fare every day. Dinner is good but rather pricey. One serious complaint: I booked four nights and was presented the total price. Later, after I booked, I was informed that there was a mistype and that I had not been offered the proper total amount. My opinion is that, once presented with a price, the customer shouldn't have to pay more. The error should have been absorbed by the venue or Booking.com (dependent on who made the error). But, as this was a special occasion, I negotiated. The issue was resolved (not to my liking) by my paying the amount of their error. But I was not required to pay the pet fee for my dog. Ultimately, I still absorbed most of their error. This was my second stay at Griesalp. On the first occasion, I suggested that they provide better chairs or at least a seat cushion for the chairs. In that room, and on this visit, there were only uncomfortable, old, small wooden chairs without cushions. The only other option was to sit on the bed. For the price of this venue, that's not much to ask. The host/manager was very efficient but rather abrupt in my dealings with her.

The manager of the place is so nice to everyone and patient. The place is perfect and the food is amazing. Thank you very much.