OYO Plymouth Central Hotel

The rooms are spacious. Staff are mostly friendly. The continental breakfast isn't very exciting. The location is excellent but can be noisy at night especially weekends. It is definitely not a four star or a three star. Two at best

Got placed in here by the council, first day I arrived there were groups out drinking and smoking. When putting a complaint in about the smell of weed, the young worker believe she’s called Cerys sat on her phone talking to people. When I asked if she on mute to talk to her she laughed. I asked to show me she on mute so I can speak to her, she refused. I constantly seeing this worker outside smoking and always on some live stream. I am speaking to council referring 3 individual workers in oyo. Most of night staff are lovely no issues with what so ever, but the day staffs are more rude towards us guests. The breakfast was disgusting they limit how many pancakes u can eat.

first day we arrived we was told by people staying here to watch out for drug addicts etc in the hallways and outside the main entrance, the hallways smell damp and unclean mixed with a strong weed smell and other strange odours. i spoke to the reception team and they said there is nothing they can do as it travels through the vents so you have to smell it all day and night, the kettle they provide is absolutely disgusting and i was told by staff people have cooked in them before due to the lack of equipment, the room was unsanitary especially to have an infant staying there too, the staff are rude and very unprofessional as i could here them being rude about me after i made a complaint saying if you can’t deal with that then you should leave and making fun of me for speaking up. worst place i’ve stayed and the price they charge is stupid do not waste your money or time here!