Mon Emile

We had a comfortable quiet overnight stay. Emile was very welcoming and the breakfast delicious, so much choice. Thank you

This was our 2nd stay. Our first was perfect, absolutely spotless. Our second was full of errors that's why I dont give higest points and write my comment. I really really liked it at first time so i wanted to come back. Unfortunately from check-in things were going wrong. At 18.00 Sunday was nobody there, at the desk. Ok, there is possibility of self-chekin that we could do, no problem but nobody send us link with infomation. We had to call and wait outside for someone to open door for us. After a while when we entered a room, we noticed that bathroom was constructed for disabled people (noticable differences it toilet, sink and shower). I really like that in this hotel they give importance to people with special needs. Chapeau bas. But isn't it better to keep it for people that might need it? Or at least ask if we dont mind... thirdly heating in bathroom didn't work. Of course you are guesing but you are not wrong ... the reception was at that moment still empty.. You cannot even complain to anyone to resolve something for you. Next morning we could finally tell about our problems. Obviously not working heater was the biggest deal. No proper reaction from the staff. I am really sorry to say that but it was negative experience that i didn't see coming.

Fabulous accommodations with exceptional breakfast but communication could be better