The Bilbao Hostel motorhome area

We were initially told on the phone that there was still space available for a camper to park overnight. However, when we arrived, the older woman with grey hair told us that it was not possible and that all spots were already occupied. This was clearly not true — there were at least three camper spots still available. To verify this, our friends who were already staying at the campsite called again shortly afterwards, and she once again confirmed over the phone that there was still space available and that they could come immediately. When I confronted her about this contradiction, she suddenly refused to speak with me anymore and threatened to call the police. I took a photo of the reception area simply so I could inform others about the situation. The photo did not clearly show her full face, which is legally acceptable. She became extremely angry, suddenly started speaking again, and even ran in front of the exit door trying to stop me from leaving unless I deleted the photo. I refused to delete it. She then instructed her assistant to call the police, but the assistant did not even know the number and had to ask someone else. I told them that was completely fine and that the police could come. In the end, they never called the police and I was allowed to leave the building. It was a very uncomfortable and highly unprofessional situation — unlike anything I have experienced before. I would strongly recommend avoiding both this hostel and the parking area.

Great for what it is ... A parking lot with the nearby hostel bathrooms. Close bus stop to city. Showers were roomy with a bench and very hot water. Excellent alternative to the government run site up the hill with only 3 toilets and 1 shower - key needed from the office to use - for 90+ people.

Great campervan site for 25 euros, including use of the hostel facilities. You can fill up with fresh water, use the showers and toilets, and get breakfast. Very friendly people. The parking lot was a bit of a challenge because it's freely accessible to everyone until 11:00 PM; after that, the large gate closes until 6:00 AM. I was there with one other campervan, who seemed to be there for an extended stay, not a vacationer.