
Donostia / San Sebastián, Spain
1 Paseo Cristóbal Balenciaga, 20008 Donostia / San Sebastián, SpainChristopher Dent
Not really a hotel as such, more like a few rooms in a building with a 'virtual reception'... No employee of the property was here at all on the day we arrived. Had to phone someone to get access to the building and our room. As the attached photo shows, no one at home in Reception. Also, walls are so thin between rooms you can hear the guests next door flush their toilet... Indeed right on cue I have just heard it! On quite a noisy road too. Bring ear plugs! Rooms are quite basic with no air conditioning (!) but OK. Over priced overall. It was not quite as bad as the unattended hotel in the film Touch of Evil but the almost complete lack of staff presence was rather unerring. The mature lady cleaner was also a bit grumpy! Would not recommend.
Maryam Tohidi
Pros: Spacious and clean room with a balcony. Onsite parking. Quiet neighborhood. Cons: Far away from old town, restaurants and bars. No fridge or coffee making facilities in the room. Good to know: Reception closes at 9 pm. There is a sister hotel across the street that has 24/H reception. To get to old town: The bus #16 picks up in front of the hotel and takes about 30 min to get to old town. It is supposed to pick up every 20-30 min but it's not very reliable. We had to wait 10-15 min longer sometimes.
Stephen Price
Lovely friendly welcome when booking and on arrival. Due to tje very high (twice normal price) i expected an upmarket hotel, but it is not. Very clean and newly modernised but lacking in facilities.Situated on a very busy junction with constant noise traffic day and night. The price should reflect the bad location. Ear plugs used. So impossible enjoy the rooms only facility and to sit in the rooms terrace and I had to have windows closed. Welcome coffee which was a nice idea, but very poor and vastly overpriced basic room. But good breakfast!
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