Hotel Restaurant Schützen

Extremely Disappointed – Do Not Recommend We stayed here from February 8–11, 2026, and unfortunately had a very upsetting experience. During one of the days our room was serviced, $1,000 was taken from my wallet, which had been left on the bed with our luggage. Not only was this a theft, but it also felt like a complete invasion of our privacy. We immediately reported it and spoke with Byram, who told us he would handle the situation. However, hours later—after we had already left town—we were told that a police report and fingerprints would need to be filed. It was very frustrating that this was not communicated to us right away while we were still there. The hotel has cameras and electronic key access that can show who enters rooms, yet we were told they saw no one enter besides us. When we asked for the footage to be reviewed again, we were essentially told there was nothing to see. We are still waiting for a resolution from Byram, the manager, and feel like we are being pushed around without clear answers. What makes this even more concerning is that the hotel was nearly empty during our stay. A staff member in the kitchen mentioned there were only about five guests total, and we were a group of four women. That makes the situation even more troubling. Overall, we feel disgusted and violated. This completely ruined our experience. I would strongly caution others—do not leave valuables in your room. Based on our experience, if something goes missing, you may not get answers. Very disappointed.

I had a great time staying here. The location is fantastic, and my room came with a balcony overlooking the waterfall – such a lovely view. Breakfast was tasty and satisfying, and the place was generally clean, with only a few minor things that could be improved, though nothing that really bothered me. The only downside for me was that streaming services weren’t accessible. Since it gets dark quite early during this season and most places close in the evening, it would have been nice to unwind with a movie in the room.

We stop at the restaurant for the view in the balcony. You can admire the waterfall in contrast with the sun light. Then we checked the menu and realized there was soups, and we were happy about it. We ordered the goulas soup and broccoli soup. The staff was well educated and asked how was our day going. We did not wait for long and the soups were delicious. We had some bread that was also amazingly good. We had a great experience and we will definitely go back and recommend the place. Thanks a lot for your service.