Hotel Bufón de Arenillas

Super clean hotel. Very convenient location. Very nice food and friendly staff. I shall definitely be back when I do the Colombes rally next year 👍.

I have traveled all over the world but I have never seen anything like this. I found the location on Bookings and googled them so I could call them to ask if they have any rooms available and if they accept pets. We were told that yes and that they are pet friendly as it says on the bookings and I was recommended to pay directly with them to avoid the 20e fee for the dog that was on the bookings. The total on bookings was 160e, the direct total with them was...the same. The difference is that if you want to pay with them, you will be asked for the card number, expiration date and the cvc secret number on the back of the card, which is completely illegal and impersonal to ask. We arrived at the hotel on Friday night, on Saturday morning we were told that we are not allowed to leave the dog alone in the room and that it is also mentioned on the page, which is completely unreal. It is not mentioned either on their website or on bookings (obviously, otherwise they would not have the right to tick pet friendly) As if it were an object, which you attach to your keys and carry everywhere with you. So basically, we had to take the 14-year-old dog everywhere with us, because basically this hotel has no right to call itself pet friendly. There is NO refrigerator in the room, remote control for air conditioning. There is no breakfast and the restaurant .... I do not recommend their food. When the room was cleaned, I found some of my personal things moved, others stuffed in the drawers. I canceled the card I pay with, I filed a complaint and I will definitely never return to this hotel. And as a reply for your answer, I am very glad that you know about breeds and that you know what PPP means. To help you a little, the Bull terrier is not classified as a dangerous dog, not even PPP. The discussion is already starting to be embarrassing. Yes, it's a bull terrier, not a pit bull. Something I mentioned in the first telephone conversation when I asked you if you accept pets, and you asked me which kind of animal, your words "not a horse". My answer was exactly - a 14-year-old bull terrier. I think you have exceeded any kind of limit. Regarding the way of payment, any self-respecting hotel has implemented an online payment system...I repeat, it is illegal to ask for card details, front, back. And oh, also, your recommendation to look for accommodation in other places is totally inappropriate, because you...even if it were the only place in the whole area, I wouldn't come again. A wonderful day to you too.

A really nice and quiet place, it was perfectly clean and so comfortable! The lady is very very nice and takes care of any needs. We would definitely come back!