Albergue El Castillo

Unfortunately there isn't an option to leave ZERO Stars. I can only imagine the positive reviews on here are fake! The rudest albergue owner who almost ran over my foot with her car as she screamed at us before slamming the door and driving away. We paid through Booking.com and turned up, tired and ready for a shower at 12pm (the advertised booking in time). No answer.We rang the telephone number on the door, again no answer. At 2pm, the owner turned up in a car, opened the albergue door (closed it in our face) and was shouting at us all the time. Through Google translate, we politely said we had paid for a room for the night, but she continued to shout in Spanish, so fast and loud we had no chance of understanding why she didn't want to let us in. She then started to go back to the car where the getaway driver was waiting to whisk her away. She then slammed the car door and they sped away, almost running over my foot. Rude beyond belief. The worst owner we met during the entire Camino Frances. Do not stay here!! What we did see inside the house was dark and smelled musty and looked dirty. (So, in the end we felt relieved we'd had a lucky escape, especially after now reading the other reviews and realising not only was it as dirty as it looked, there are reports of bedbugs.) We re-booked a beautiful and clean albergue down the road. Booking.com paid us back and I've not seen this this albergue advertised on the site any longer. AVOID AT ALL COST.

Positives: The place is clean and you get a warm blanket. There is a large garden. Negatives: the downstairs dorm room is very dingy and dark; the guy working there was very rude and unfriendly and didn't explain the rules properly. There was no kitchen (even though I think it says there is) or even a kettle or a tap to get drinking water. I probably would not stay here again.

I'm walking El Camino de Santiago and decided to stay at this hostel. It's really a shame, because the room looked nice, and the lady running the hostel was kind, but there are bedbugs in this hostel. There most certainly are bedbugs in this hostel, and you will get them if you stay here. I left in the late evening because I didn't want to deal with bites and hitchhiking bedbugs.