Cadaqués, Spain
1 Carrer Pintor Joan Ponç, 17488 Cadaqués, SpainCaroline McKay
I really wanted to love this hotel. From the photography and vibe on the website, I expected a warm, welcoming boutique experience. Unfortunately, our stay was disappointing. For the price point, the amenities are minimal, which we knew going in, but there was no effort to communicate what was available. We were never informed of yoga classes, dinners, or other events from the front desk or at check-in; the only way to find out was via Instagram, and by the time posts went up, we’d already missed them. I usually don’t mind a pared-back property, in fact, I love boutique hotels that focus on charm and hospitality over bells and whistles, but here, the service was strikingly unfriendly. For example, nowhere on the website or in our confirmation emails did it mention that there’s no parking onsite, which is important to know given how difficult parking is in the area but we reached out prior and figured it out. When we arrived early, hoping to drop our bags before check-in and walk into town, we had to walk uphill with all our luggage, only to be greeted with, “You can’t check in until 3 p.m.” We said we understood and just wanted to store our bags, but the receptionist simply repeated, “You can’t check in.” It set the tone for the rest of our stay. Hospitality continued to be lacking: I sat in the lobby/restaurant area for nearly two hours one afternoon without anyone offering a menu or even asking if I’d like something to drink. It felt awkward as I kept trying to get someone’s attention while also trying to relax…Housekeeping was good the first night, but the next two nights, they forgot to replenish our water (critical in the heat) and didn’t sweep the floors. Overall, the property itself is pretty, but the service felt cold and disinterested. Many other guests we spoke with shared similar frustrations, which created a generally unhappy atmosphere. The focus seemed more on private events and hosting influencers than on caring for paying guests. Unless the service improves dramatically, it’s hard to recommend this as the warm, boutique experience it appears to be online.
Roberto V
I should’ve have read the reviews and done my research. €250+ per night for a bang average hotel. Yes, the lounge and terrace area will look great on Instagram, but it’s not worth staying there just for that. No parking No great location No amenities or facilities No soundproofed rooms Staff were very friendly, but a 5min interaction when you arrive doesn’t compensate for the rest. The cherry on the cake was the NYE dinner they hosted (€95 per person) which was the worst meal in my life. AVOID AT ALL COST.
Joshua Peters
This hotel is a must and my only designation going forward when I come to Cadaques. The staff was phenomenal and really helpful and most importantly knew when to give you your personal space. It has a lot of history. Now the food good and everything we needed before we left for the day. OH! i almost forgot, the wine selection is top notch. Def, worth every penny.
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