OYO Cocketts Hotel

Lovely location, attentive staff, great breakfast. We accidently locked our key in the room, and one of the staff were prepared to climb a ladder to access the room. Luckily a cleaner knew the knack of opening the door. Saving so much hassle. We started off with a twin room, but a cancellation meant that we were upgraded to a better double room, at no extra cost. That is what you call service. The tabby cat has a lot of character. Highly recommend.

Absolutely fantastic stay, Emma the lady on reception/breakfast and at one point cleaning was really who made our experience, we booked this place as we were starting our trip and made our way back to it as we finished our trip in Scotland. Breakfast was fantastic and we really did feel care for while there… So much so we will be booking Christmas in the dales and with our new found friends in Cocketts hotel!

It needs cleaning and renovating. Initially noticed the dirty carpet at the stair base and torn carpet on the stairs while being escorted to our room. The first room we were expected to stay in was awful. The smell and general cleanliness was poor. There was mold and damp all over the room especially in the bathroom. The mattresses felt very worn, I could hear/feel every spring just sitting on it. The front of house responded with “what were you expecting” when I raised our concerns. We were offered an alternative room which wasn’t clean or habitable either. Found hairs on the bedding also in this one. We left without staying and without a refund.