Excelsior Chamonix Hôtel & Spa

We had a great stay at the Excelsior. The rooms were clean and had an Nespresso coffee machine. They had a ski rental spot inside the hotel which was very convenient. The bar has happy hour from 17h-19h every day. There's also a spa and sauna that costs €20/hr but we didn't make use of it. There's no gym in the hotel. It being outside Chamonix makes it a little trickier to go out to dinner. There is a bus and train stop closeby which is nice. But the train only runs once an hour and the bus is every 30 minutes so you have to plan it well. I would recommend staying here as long as you don't mind being outside the main part of town.

We overall really enjoyed our stay at Excelsior. There were minor improvements that could be made like the hot tub in the spa was a bit cold, there was limited storage in the room, the service at the bar was slow at happy hour, our phone didn't work so room service was not convenient, we weren't given the free train tickets on arrival, the ski lockers had heaters for boots but I don't think they were used/working, there's no shuttle to town or the lifts and whilst it's only a short walk from a bus stop - the best hotels have this, they didn't restock coffee or water in the room each day, the best hotels also have supportive ski room staff who both sell gear and support skiers with knowledge of the slopes and getting into boots etc. The good points: staff were very smiley, friendly, spoke good English on the whole, and were accommodating. The rooms were clean and tidy and spacious with good views in deluxe. Towels were replaced regularly. Good selection at breakfast and stunning breakfast views in the restaurant. Overall high quality of food and beverages with local options. Decent public transport links into town and to the lifts with free train tickets included. Nicely decorated hotel, modern and cosy inside. The shower was reasonably powerful and always warm. I quite liked the pay as you go spa because it's quite small so it meant that demand was controlled and there were usually very few/no others there when you wanted to go making it more relaxing. I think with a few upgrades like adding a gym, a local minivan shuttle service, and a few cute touches like chocolates on the pillow, maybe a couple extra staff, this could become a great 5 star hotel easily. As it is though, a solid pleasing 4-star stay offering good value for money in a good location for access to the wider Chamonix area and all the lifts. I would recommend it and stay again.

Great stay at the Excelsior Chamonix ! Awesome service at the front desk by Josquin and his team who even made me stay another night on my “on the go” journey through Europe! Lovely cocktails at the bar and a massage to die for in the spa down below. Our Raclette at the table for the first night set the mood for a pleasant stay in the Mountains! If you’re looking for a nice and cozy stay in the Alps with great service, I’d recommend you L’Excelsior Chamonix !