a&o Hostel Firenze Campo Di Marte

I traveled as a solo female traveler, and unfortunately, only one out of three nights was peaceful. I want to warn others about several management and safety issues I encountered here. On Trip.com, only mixed dorms were available. The platform lists two types of 6-bed dorms: one explicitly labeled 'Mixed Gender' (which I booked) and another generic '6-Bed Dormitory Room' without any gender indication. Since there was no 'Female-only' option, I assumed these were essentially the same thing. I ended up alone in a room with three men, which felt quite unsafe and intimidating. My sleep was constantly interrupted by loud neighbors and the person in the bunk below me shaking the bed all night When I requested a move to a female dorm or a more balanced mixed room the next morning, the staff was unhelpful. They claimed they couldn't move me because I hadn't booked through their website, even though female beds were available (and same price as mixed, see screenshot) !! They initially demanded I pay the full price again for the next two nights. After contacting Trip.com support, the hostel still refused to cooperate. Eventually, a more reasonable receptionist helped resolve the issue peacefully. On my last night, a large group of school students arrived. They were incredibly loud, and it took over an hour after "quiet hours" began for teachers and staff to finally calm them down. Be aware of this. Cleanliness: Rooms are relatively clean. Self-Service: You must make your own bed, which is very difficult if you are assigned a top bunk. Extra Costs: Towels are not included and cost 1.9€. Payment: They are strictly card-only. Pros: There is free hot water at reception, a luggage If you are a solo female traveler, be aware that management might prioritize profit over your safety and comfort :)

We stayed at this hotel as a couple in November 2025 and absolutely loved it. The wine served in the lobby was exceptionally good, and if you’re ever exhausted after a long day of sightseeing, you can enjoy an incredibly tasty pizza right there in the lobby — a real lifesaver! The room were spotless, cozy, and very comfortable. I’m extremely sensitive to noise and light when I sleep, but I had no issues here at all. After 10 PM the hostel has a strict quiet policy, and the staff makes sure it’s respected, so nights were always peaceful. The blackout curtains on the windows were also a huge plus. A special thank-you to the hotel staff — they were always incredibly helpful, cheerful, and genuinely seemed to love their jobs. It was always a pleasure to talk with them. Overall, a wonderful stay. Highly recommended!

The hostel location is a bit far from the centre but easily accessible by bus. The staffs were nice and they tried to solve everything out as much as they could, but some of them were rude. Especially when I asked for drinking water and literally there was a tap just next to their reception, they won't help and ask me to go the guest kitchen instead. Just for their convenience which was very bad. The rooms and toilet were clean, but they won't tidy and change your bedsheets everyday if you stay more than one night. The hostel is close to a main road and the noise was very loud from the vehicle. As they will not turn on the aircon if it is not summer time, the room was really stuffy if you don't open the window, the vehicle noise will be an issue.