CBR Boutique Hotel

If you are looking for a fantastic boutique hotel in Coimbra this is it! First of all, the decor is very unique. Each room is specially designed. But it is the service that is 5 ⭐️++ We had to leave quite suddenly due to the weather and I accidentally left my e-reader behind. The hotel staff found it and made arrangements to courier it to me at my next location of our trip. The generosity and attention to customer service was some of the best I’ve experienced from a hotel in all of our years of travelling. While we were at the hotel the service was top notch. The included breakfast was excellent. They have a roof top deck that you can enjoy with views of the Duaro River (unfortunately closed during our visit re:weather). The location is excellent with several great restaurants a short walk away. We cannot say enough about this little gem and would happily return on our next trip to the region.

First- they no longer have the Hästens mattress I booked a staycation because they were listed on Hästens as having their super expensive mattresses. I entered the reception area which is beautiful, but confusing as it is tiny and just a pass through space. I checked in and after check in was told they no longer have the mattresses. I was disappointed and thrown off guard enough that I didn't question anything. I went to my room which was decorated in a grand way, but the execution and upkeep was all wrong. The toilet is Armani for some reason but it makes a beeping noise when you flush, luckily not a problem as a solo traveler but would be super annoying if sharing the room. The lighting system is all symbols that make no sense. The only piece of furniture in the room was a chair with an attached desk that was broken and dangling. There was a big red stain on the carpet. The beautiful stone books in the shower make for a nice setting, but are clearly difficult to clean as I found hairs lodged between the books. I don't even want to think about how dirty the crevices between books are in the toilet stall. The only communal space is on the 5th floor and rooftop, which was pretty again. The service was bizarre and the food offerings were fine, nothing special. There is no bar. The location is central, but be aware it was loud all day and night, with accordion buskers playing nearly all hours of daylight and students congregating in the praça late into the evening. 2.5 rounded down

What a unique hotel for book lovers! Loved the room. HOWEVER: It is service staff that go above and beyond! The day I was trying to leave to get to the train station, there was a bus strike, which affected the taxis - no taxis could be found!! I tried Uber (forget about Bolt! drivers cancel after confirming pickups!! this wastes time) and 2 canceled on me after the had confirmed - the 3rd was the charm! But as time was ticking by - 45 minutes, one of the concierge attendants volunteered to drive me! Volunteered to drive me. Wow. Thank you CBR for hiring caring and thoughtful employees!