Matterhorn Inn

Wonderful birthday surprise and amazing hospitality We had a truly memorable stay at Matterhorn Inn. The staff went above and beyond to help organize a birthday surprise for my wife. They beautifully decorated the room with flowers and balloons and made it very special for her. We are extremely grateful to the entire team for their kindness and effort. The breakfast was delicious and fresh every morning — a perfect start to the day. The atmosphere in the hotel is warm and welcoming, and the staff are down-to-earth, friendly, and genuinely caring. Thank you to everyone for making our stay and this special occasion so memorable. We truly appreciate it and would happily return.

We spent 4 nights in this hotel from 9/2/26 We originally had an air bnb booked in Zermatt but that was cancelled so we had to find an alternative quickly that still fit our price bracket. We chose this hotel over staying in Zermatt as at the time we had to re book the prices in Zermatt were more than we wanted to pay. Well arnt we glad that air bnb got cancelled. What a lovely little hotel. The location is fantastic. Even though it is the village just before Zermatt the hotel is opposite the train station so really convenient. And the train to zermatt come every 20mins. Only takes 10 mins and the scenery on the way is beautiful. We actually agreed we wouldn't have wanted to stay in Zermatt in the end. Tasch was the smaller calmer quite option. The cost of the train from Tasch to Zermatt is 10 CHF each way but we had it included in the specific travel pass we had paid for which I assume most people would also have. Hotel was lovely and cosy inside. We had a beautiful view from our balcony. Had everything we needed in the rooms. I would reccomend if your a light sleeper maybe bringing some earplugs. I think it was the type of building it is (which you will find 90% of building in Zermatt are the same) but we could here alot of noise from the other rooms. Not a massive issue but did make sleeping more difficult. Breakfast was great. The young girl who was there every morning was lovely. The selection of food was great. And everything was fresh and tasty. The best thing about breakfast was how quiet and peaceful it was. One afternoon we enjoyed a walk around Tasch itself. Definitely recommend as a lovely village. Handy co-op next door. We were genuinely very sad to leave this hotel. We had a really lovely stay and can 100% recommend.

Our stay at the Matterhorn Inn was unfortunately below expectations. On the first day, we were unable to use the SPA because our key card didn’t work. No immediate solution was offered and there was nobody at the reception to help. In fact, during the entire 24 hours we stayed there, we did not see a single member of staff at the front desk. There was also some confusion regarding breakfast. We received an email stating it would be served at the other hotel, when in reality it was served in the hotel where we were staying. That said, the breakfast buffet itself was nice and we genuinely enjoyed it. Lastly, we had an issue with the parking after losing our ticket. The initial attitude of the reception staff was not particularly friendly or understanding. However, once we started to resolve the situation, they did offer support and were very helpful towards the end, and the problem was finally sorted out. On a positive note, our room was clean and spacious, which we appreciated. Considering the overall price (around 150€ per night), the experience felt especially disappointing, as it was significantly more expensive than other places we stayed at in the Swiss Alps during the same trip. Overall, this was not the relaxing, hassle-free experience we were hoping for, and based on our stay we would not fully recommend this hotel.