Vevey, Switzerland
1 Rue d'Italie, 1800 Vevey, SwitzerlandFormal property offering lake views, restaurants & bars, plus an outdoor pool & a spa.
M
A very beautiful hotel with elegant decor, and our room was just as lovely. From the moment we arrived, the staff were extremely attentive and did everything they could to make our stay comfortable. The spa is small but charming, and although I know a jacuzzi is not possible due to the space, it would have been a great addition. Breakfast service was a little slow, but not enough to affect the overall experience. Overall, a lovely stay in a refined and welcoming setting.
zunaid ally
Lovely stay, spoilt by a unhelpful receptionist. We stayed for 4 nights in 2 rooms, junior suite and a twin room for our teenagers. Overall we had a lovely stay, rooms cosy, clean, well serviced by housekeeping and well appointed. Lovely breakfast with excellent service from all the staff at breakfast. Unfortunately our departure left a sour taste. On our last day when requesting a late checkout the senior female receptionist was quite curt in telling us the best she could offer was 1pm. So we checked out at 12.30 and went out for a few hours, having left our luggage at the hotel. On our return to collect our luggage and use the bathrooms before our departure, I asked the same receptionist if there was a quiet space we could use to pray before leaving for the airport, she quickly without any hesitation said all the rooms were occupied, the meeting rooms were full, the ballroom etc all occupied. It is off season and the hotel seemed very quiet to me. In all our years of travelling we have asked for space for prayer in many hotels, museums, restaurants, airports, train stations etc, and never been dismissed in such a manner. The other young man in reception was helpful throughout our stay. It's funny how a small action can taint the memory of a otherwise excellent stay.
Janis
100% a 5 ++++ Star experience!!!! From booking with Yullia to departure the service we received was top notch. Not only is the hotel absolutely beautiful but the quality of service was outstanding. Location is wonderful, just a short walk to restaurants and Old Town. Our room had a patio overlooking the lake and back courtyard which made our trip feel extra special. I CANNOT SAY ENOUGH about the breakfast!!! We have never had a better and more beautiful selection. The fruit was amazing and the pasties / bread are unequaled. The breakfast staff was so kind and caring. This hotel holds itself to the highest standard and it shows. I can't imagine a more wonderful hotel with a more amazing staff. We loved Vevey but really we just can't wait to return to stay at Grand Hotel du Lac!
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