Hôtel Alphée

Excellent location on the road. Breakfast is good and varied. Small room, uncomfortable bed, pillows and bedding are crying out for renewal. Sleeping pillows are really impossible. The shower is uncomfortable and very slippery. The rooms are not sound proof and you hear every move in the other chambers. Recommend only when there is no better alternative.

I have been in Pyreenes for many days, everything went well until I spent a night in this hotel. I checked in at 10:45 PM, when I got into the room the floor was not straight there was a slope so when you lay down on the bed you will roll automatically because of it. Also, if you're looking for comfort, the mattress is very uncomfortable as well as the pillows; in addition, there are no covers. So it is your worst option if you want to relax after hiking or bicycling. This is not the worst part, there is more 😊. When I checked in she refused to charge the amount needed (96 Euros), but asked for a picture for my visa card. When I woke up, I called them at 10:42 AM, but they did not answer, then I called again at 11:04 AM asking for a bottle of water, but they refused to bring it. I took my shower and went down to do the check out at 11:49 AM, she wanted to charge 150 Euros, because of the late check out (even though she did not tell me what time is the check out + did not say anything when I called them at 11:04), we just got knock on the door from the house keeper saying she wanted to clean, but we told her we are about to leave at 11:37. I refused to pay the 150 Euros, but surprisingly the reception woman started yelling at me in a very disrespectful way, and was trying to push me to do the payment she wanted, when I refused again, she told me I will call the police if you don't. I told her go ahead and please call them, but she didn't " from here I knew there was a scam " the man showed up and was siding with her to push me to do the payment 150 Euros not 96 Euros, after a long conversation they reduced the amount of money they were asking for until we agreed on something. When I paid she said "you're horrible and you are not welcomed here" I visited more than 40 countries this is the first time someone says do not come again. To sum it up, if I am visiting pyreenes again, I will skip this village for sure and this hotel as well. I am here to relax my mind in this beautiful area, but this hotel will make you angry and unrelaxed.

It was middle of the day, nothing was open for lunch, I was hungry and then I found this little gem in the center of village. I was a little bit scared after reading reviews here but turned out that this place has new owners. Young couple who have taken over the place just a month ago. They spoke English and they even had vegan food, desert, ice cream and “milk” shakes!! 🎉❤️Dahl was fabulous. My not-vegan friend was super happy as well. Recommended! Will be back! ❤️🏔️🥘