The Thorlee Guest House

I have stayed at the Thorlee on numerous occasions and my stay has been completely home from home The rooms are very modern with everything you can require. The staff are not about all the time but are available by mobile if required. The breakfast is really nice and served really quick. Overall excellent value for money would not hesitate to recommend the Thorlee to anyone. Mr B McCaig Glasgow

This type of Guest House gives the tourism industry in Scotland a bad name. I had a confirmed 2 night stay booked with one of the largest business travel bookers in the UK. Turn up and the owner has sold my confirmed room. You cannot contact them as there is only an answer phone which you have to leave a message when there is a problem, and hope that the owner phones you back. There were no rooms available that night in Stornoway, so it looks like the owner has sold the room at a higher price. There is no customer service at this establishment..... Stay clear !!!! My advice is book at the Braighe House Guest House, they understand customer service.