Garni Hotel Bovec

Do not even consider staying here. It is literally the worst hotel I have ever experienced for a number of reasons and I will never stay at another Garni hotel if the Garni group allows their name to be used by such awful people. The staff are the main reason for the terrible experience but the hotel itself is also horrible. The receptionist, Katerina, clearly should not work in hospitality because she shouted at my wife when asked some simple questions. There was another man working there who is also incredibly rude and slightly aggressive. On our first morning at the hotel we were woken up by loud music coming from a TV in the breakfast area next to our room. When I went to see where the noise was coming from, I found the entire hotel empty (no staff or guests). The TV was in the breakfast room which was locked and so I could not get to it to turn it off. When we saw Katerina and the other man later at around 11am, I asked why the TV had been turned on and Katerina stormed off while the man told me that I should be up by 9am. This didn't make sense to me as no-one was there so I asked why he needed the TV on but he just got aggressive and said we should be awake by then. Even though the website says that breakfast is included, we were told that they didn't serve breakfast until July and our visit was in June. He said that from July he would be turning on the TV from 7.30am. The room itself is horrible. The curtains do not cover the windows so it is really bright first thing in the morning. There are cushions provided for pillows which are very uncomfortable. It feels like an old people's home and the bathroom is like a disabled toilet facility. You have to pay in advance so we lost 2 night's money as we left the hotel after they made us feel totally unwelcome. You can only check in after 5pm and must check out by 10am. The whole thing feels like a scam. You have been warned.

Great if you're on an active holiday. The staff are delightful, and can't do enough for you. Breakfast is good, and there's a never-ending stream of coffee and drinks if needed. The little terrace at the front of the hotel is good for fresh air and watching the world go by. It is on a road though. Rooms are clean and functional. We stayed in apartment 10 which is at the top of the hotel, and there's no aircon so it gets pretty warm up there. Leaving the window open means you get woken by the road in the early morning. The whole hotel is very clean and well run. I'd go back, but if it's in the summer I would ask for a lower floor apartment in the hope that it would be cooler.

staff was rude almost as if they don't want you there. they made a mistake on the first day and put us in a smaller room its seemed to be on purpose like they where trying to downgrade us so they can sell the other room. I double checked before check in the women said yes but after we moved to the room she disappeared. they only changed our room the day later we kindly asked for 2 hours later check out the women shouted on us it not possible its not a hotel there is no room cleaning, no towel changing no receptionist no nothing it is an apartment hotel better off with an apartment then rooms are noisy the hotel is located on the main road. very dangerous to walk up to town as the main road has no side walk and its a ten minute uphill walk.