Hotel ZERMAMA

Absolutely outstanding stay at Hotel Zermama. With its boutique vibes you really feel like a valued guest. Fondue on the balcony is great, views of the Matterhorn are incredible, the faux fur robes are 10/10 warm. It’s literally across from the mountain cable car for skiing. Roberto went above and beyond with his hospitality and helpfulness. Highly recommend!

Hotel Zermama is simply wow. From the moment you walk in, you can feel how much love, style, and personality went into every corner of this place. The design is so thoughtful and full of character that you keep discovering new little details everywhere. One of the absolute highlights? You can actually enjoy a fondue right on your balcony. Matterhorn view, fresh air, cozy vibes — it’s an experience you don’t forget. The restaurant and bar are just as beautiful. Stunning interior, a great atmosphere, and truly amazing drinks. We took drinks to the room and enjoyed it on the amazing balcony! A huge thank you to the reception team as well. Everyone was incredibly kind, welcoming, and helpful. You really feel taken care of from the first second. In short: Zermama completely impressed us. A hotel with soul, charm, and unbelievable style. Absolutely recommended!

We had the best, and I mean THE ABSOLUTE BEST TIME at Zermama. The ladies at the reception were super welcoming, helpful and sweet. The rooms were clean, spacious and we had a lovely view of the matternhorn right from our balcony. This was our first time ever in Zermatt and we're forever grateful to Zermama for making this experience that much more special. (The image below is of the hotel's balcony where we made our traditional hot drink)