Viterbo, Italy
3c Via Faul, 01100 Viterbo, ItalyGeorgi Vasile
Verry cozzy , Nice View and a big city to Explore.
Alen Festugato
Unfortunately, our experience at this B&B in Viterbo was decidedly disappointing, especially considering the price we paid. The room, at first glance, looked good and was apparently well-maintained, but the problems quickly emerged. Opening the bathroom door, we found ourselves faced with a tiny, practically unusable space: the fixtures were so tightly packed that even simple use was difficult. Furthermore, the bathroom had no window and no ventilation system or fan, making the room suffocating. The situation worsened dramatically with the total lack of hot water, an unacceptable inconvenience, especially considering the temperature outside was -3 degrees Celsius. Taking a shower in those conditions was impossible. The comfort of the bed also left much to be desired: a low and excessively soft mattress, combined with a nearly non-existent pillow, despite its thinness, made sleep anything but regenerating. All this for a double room paid €170 per night, without breakfast. The price doesn't even begin to reflect the quality and services offered by the property. Absolutely inadequate value for money. We wouldn't recommend this experience.
Emanuele Garcia
I stayed at this hotel for three nights for work, so I needed a bed, a warm room, and a hot shower. Unfortunately, these amenities were not provided. I'll start by saying that the bathroom didn't have a bidet, the toilet didn't have a seat (I've attached a photo), and the sink was as big as the palm of my hand (I've attached a photo). On the first day, I had to take a completely freezing shower—nothing like lukewarm water. From the second day, the air conditioning, water flow, and TV signal would cut out and come back on every so often, so the room couldn't heat up. I was showering when the water went out for the first time, and I had to wait 7-8 minutes, covered in soap and water, for it to come back on (in the cold). This problem affected all the rooms because there were eight of us in eight different rooms, and we all had the same problem. We tried contacting reception, but since it's not open 24 hours a day, we didn't receive a response. I feel sorry for the very kind and polite owner staff, but I consider it an experience that should absolutely not be repeated.
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