Hotel BESTPRICE Santillana

I don’t normally leave reviews, but this is a really good Hotel and I wanted everybody to know that if they stay here, they’re lucky and everything will be good! A++ 5⭐️

Wonderful place to stay. Hope to be back soon and book the same room! Thank you ❤️

I’m going to assess the hotel based on what I paid, even though it’s a 2-star. The hotel’s location is excellent. Check-in is done through a machine, which is innovative, but the process is straightforward. Communication with reception is via WhatsApp. Once inside the hotel, everything looks quite modern. The rooms are nicely decorated, with good towels and sheets, but they are quite small. I was alone, so it didn’t bother me, but my parents, who were in another room, felt a bit cramped. The bathroom is modern but lacks space for personal items. The air conditioning in my room didn’t work. Although it wasn’t hot, I needed it as a dehumidifier, but it didn’t function. The breakfast is very basic and doesn’t cater to all tastes. I wanted yogurt, but they didn’t have it. They had ham, tortilla, toast, croissants, madelanas and juice. The staff at breakfast was nice. The most significant downside for me is the lack of sound insulation in the rooms. You can hear a lot of noise from other guests, their phones, when they open the door, people entering the hotel, and when they have breakfast. Considering the price, I expected a bit more.