Hotel Villa Paulita

Stayed here with my family over Christmas and had the best experience. Everything was lovely from the staff, the facilities to the rooms. The spa facilities were great, the hotel is dog friendly, the garage had charging facilities for electric cars (note these were very slow but free). The hotel is situated just a short walk from the town/all the shops, so extremely convenient. Would definitely stay here again on my next visit to Puigcerda

I booked the hotel through Booking at a good price, but it ended up being very expensive because they charged extra fees for parking and the spa, without even telling us beforehand that there would be additional costs. The hotel is nice, but the walls were very thin, we could hear the neighbors talking and laughing. The staff’s attitude was quite cold and arrogant. I wouldn’t stay there again.

This is a lovely hotel right by the lake. Their restaurant is excellent. Their service is too. They even came to meet us at the car park because I asked for an accessible room. Getting around the property on a walker, however, is challenging. Accessibility is decontamination an afterthought when it comes to the grounds and being to the restaurant.