Hotel Hurricane

I asked if I could access the Chiringuito bar with my little dog on a leash, and Reception said yes. ONCE my food arrived, I was told to leave as soon as I finished my food because they do not allow dogs in the premises. I ordered a bellota ham plate which came warm and sweating grease on a mi rosa e heater plate. I have it to my dog, it was not good. Even the milk tea was not well made: they have me a cup of milk with the trabar I was supposed to infunde directly inside the milk, nonsense. When I told the bar manager about my ham, they did nothing and just said they do it that way. Employees don’t care about quality.

I believe that the hotel recently received 4 star s, up from 2 stars, but fail to see the 4 star level. Location incredible, beautiful building, gardens and views, and that’s all the positives. Service was really poor, rooms very average, and the worst amenities I have seen. Coffee granule sachets, but only decaf, with long expired milk. In the chiringuito, there is no table service, you have to order at the bar. No problem. As long as there is someone at the bar. There wasn’t. Dirty glasses. Breakfast was basic, again no table service. I wouldn’t mind all this if it was still a 2 star with reflected price, but at nearly 200€ a night in low season (end of October), I would expect more

An amazing authentique hotel experience with great and friendly staff and an awesome vibe! Love it!