Chalet-Hotel Adler

Do not recommend this place at all with big regret did I stay here I almost left early. The first night I had a cold shower as there was no hot water. Then the next two nights the shower was barely warm just bare able enough. The bed was very uncomfortable and creeked so loud every single little movement in it. The room has no spare plugs in it, you have to unplug the bed side light so I can charge my phone. The food menu was such a small selection and breakfast isn't included and quite expensive for what it was. For the money this cost I would not bother. I have stayed in hostels with better facilities and menus than this place. The only good thing I can say about this place is the location right in the middle of everything and shop right opposite. And the views from the rooms are nice but not worth the money I regret booking 3 nights here. After I left they put an extra charge on my card 10 hours after I left. Absolutely ridiculous seeing as they offered absolutely nothing in return for not having water two nights consecutively. DO NOT STAY HERE

It’s established. Switzerland is expensive. But this was the next level. You come in mid day and sit at the bar have a drink and have to practically beg for the food menu. This is where it gets interesting: Ordering a fondue For ONE. We confirmed and reconfirmed, just for ONE. Upon the food arrival, we were asked to vacate the bar and move to a table. Mind you, the restaurant is empty. Not long after, we received our bill clearly stating we ordered TWO. We thought this was a joke. We inquired with the waitress, and she claimed this was a language barrier. After this, she proceeded to involve a manager/owner, who stated that if both of us ate it, counts as for TWO. This is some straight Swiss bullshit. The best part, upon writing this review, I noticed other people saying the very same thing. This is a common practice. Beware and stay away.

The only reason I am giving this hotel two stars is because the staff at reception were all very kind and genuinely bent over backwards to make up for the owner, and both room and hotel were generally clean. However, the owner was repeatedly flat out rude to my mother, and clearly hates Americans. We watched him giving other American guests rude looks and overheard him bashing them. I guess he assumes that no American could possibly understand German. How this individual ended up in the hospitality industry is beyond me. In addition to this, the hotel nickel and dimes for every little amenity. For example, we stayed in seven hotels in the region (Bavaria, Austria, and Switzerland), and this was the only one that didn’t offer breakfast or parking, despite being on the pricier end. He wanted to charge 12 franks an hour for a pool table in a run down basement lounge. Further, the spa area was quite run down. We had drinks and played pool at Hotel des Alps right down the street and overheard several guests being checked in there. I would recommend that place over this hotel. It’s cheaper, offers parking, offers breakfast, and has nicer facilities included!