Monte Ulía

I arrived late for my meeting downtown.... The guy at reception told me to go and he would arrange my room for my return. I arrived back late at night and everything was ready... The next morning I met a third person at the reception and how nice and welcoming they all were... Rooms are tidy and comfy... 10 minutes walk from downtown. I'll be back and big thanks to everyone working at reception. Best costumer service possible

01.01.2026, wanted to book a sleepover on my returning journey from Portugal to Germany, just sleep, breakfast and go. Sadly misclicked the day, tried to contact the hotel right after confirmation to postpone one day, they said they were full, tried to request a cancelation due to a mistake booking, they just waited to the end of the afternoon to refuse it refereeing to hotel cancelation policies, they kept the money for the stay and the breakfast. Not even a partial refund, that's just bad customer service and greed, already been there once, would probably be there again but I guess free money tastes better than happy returning customers.

Basic, clean, simple and good location. A little frustrating that we could not control the room temperature in the room and when I asked at check out they said ohhh...we control it here & the ceiling fan in simply decorative. Helpful information to post in the room or communicate at check-in. Room was clean & modest. Great location and tons of parking.