Chalet Arlberghöhe - Wens Chalets

If Carlsberg did Hotels......they wouldn't be as good as this one!! A beautiful and traditional family run hotel in an amazing location. Superb food and the friendliest of staff. Probably the most welcoming place in the world! Thank you from us all.

Friendly and the perfect location on (blue) run 64 so straight to your door. Evening dining was very good with different multiple selections daily. Staff were very attentive and highly professional.

This hotel has been taken over by VIP ski for the 2019/20 ski season! Where to start! This holiday is simply the best one we’ve had so far and it wasn’t because of the slopes, although they were pretty good too! VIP offer a slick service from collection at the airport with a no stress transfer! We were particularly anxious this year traveling with a baby for the first time but there was no waiting around or confusion, lovely Angus and Stephan greeted us at the airport and got our luggage on the coach and we were off! A lovely lunch spread awaited us on arrival, being vegan we were a little worried that there maybe limited catering for us but we had nothing to fear! :) after lunch our bags were delivered to our room and we had time to settle in, then we met the nanny, Angela, who was the most lovely lady and whom was very excited to meet our little one! She put our worries to rest and we looked forward to having a little time to ourselves for the week! Frank had our lift passes ready the first night with the lift being 30metres away and you can ski in to the boot room/sun terrace-bar area at the end of the day. This resort is not for beginners as there are no green runs and the blues have some near red sections - fantastic for snowboarders and intermediate skiers with little to no flat spots. Fantastic for vegans as we found somewhere to eat in every location. The hotel is a lovely, authentic hotel - the rooms are very quiet with no noise being heard through the walls/ceilings with only the usual corridor noise being heard through the door. ALL of the staff are amazing, they are more than happy to chat to you and cater to your every need and question! The catering is exceptional, there is a 3 course meal choice each night which you book the night before including a vegetarian/vegan option and each night we were wowed by the chef! I wish they could come home with us! Dinner comes with a selection of 9 wines red/white/rose - however no beer which is a bit disappointing as my husband would of preferred one beer instead of a whole bottle of wine! The baby food was cooked fresh everyday with a varied choice of mashed, purées and finger food (cutlery for toddlers is provided but not really suitable for babies, fortunately we brought our own) The bedrooms were super clean and were made up each day to a very high standard and they arranged this around the baby’s nap times. The hotels hot water was a great pressure and having a bath and a balcony was a fantastic bonus! The childcare was amazing with him playing in communal areas with activities including messy play, painting, playing in the snow, walks, song and music time and much more!! Angela kept in regular contact with us during the day with updates via whatsapp- she really did put our mind at rest! Afternoon tea and cake was fantastic also! We were provided with a vegan option each day plus soy/almond milk and a selection of different teas - heaven! We didn’t use the spa facilities as we had our hands full with the baby so can’t leave feedback for this. The boot room is quite small but we didn’t have to wait long to get in there in the mornings. Areas for improvement: Black our blinds/curtains in the bedroom More vegan cooked options for breakfast (Hash browns/sausages/avocados ) Vegan cheese board is missing - we didn’t mind this but some people might like this or an alternative after dinner spread