7132 House of Architects

Our recent stay at the 7132 House of Architects in Vals was nothing short of extraordinary. From the moment we arrived, we were struck by the sublime harmony between the hotel’s striking contemporary design and the breathtaking alpine setting. Every detail of this remarkable place celebrates the art of architecture and the beauty of its surroundings, making it much more than just a place to sleep but a destination to cherish. We were welcomed with such warmth and professionalism that we immediately felt at ease. The team consistently went above and beyond to ensure our comfort, whether at reception, especially at the Blue Bar. The staff’s gracious attention to our needs was heartfelt and sincere throughout our stay, and their kindness toward our daughter was simply delightful. Their thoughtful gestures made our time at the hotel even more memorable and filled with genuine joy. The Blue Bar itself is a truly charming space with an inviting atmosphere that perfectly complements the beauty of the hotel. We enjoyed relaxed moments there in such refined company. The service, both courteous and attentive, left a lasting impression on us. The culinary offerings at the hotel were superb. It is clear that the kitchen places as much emphasis on the quality of the food as the hotel does on the overall guest experience. In sum, our time at the 7132 House of Architects was enriched by beautiful design, remarkable cuisine, and above all, an attentive and gracious team that made us feel truly welcome. We left with fond memories and without hesitation plan to return. This is a place that has captured our hearts, and we hope very much to come back one day.

Stunning architecture, zero hospitality — not a place to return We stayed at 7132 – House of Architects to celebrate our anniversary. While the architecture and the room are beautiful, it must be clearly stated that the staff, check-in, breakfast, restaurants and all services are exactly the same as the main 7132 hotel. Unfortunately, the service across these shared areas was consistently poor. From the moment we arrived, the lack of hospitality was evident. Check-in was cold, uninformative, and made us feel unwelcome. Throughout our stay, every interaction with the front desk felt dismissive and unhelpful. Breakfast was particularly disappointing. Service was slow and disorganized, there was no explanation of what was included, and when we politely asked to order something additional (such as eggs), the waiter reacted with visible annoyance. The coffee was cold, badly filtered, and contained visible coffee particles — something unacceptable even at a basic hotel, let alone one charging these rates. On another occasion, when we asked the front desk if there was a private space available for a short meeting, the staff member sighed and clearly showed frustration, as if our request was a nuisance rather than a reasonable question from paying guests. Communication was a serious issue. When booking, we were told that English would not be a problem, yet during our stay several staff members struggled with basic English communication. For an international luxury hotel, this is not acceptable. We were visiting for our anniversary, which was communicated in advance, yet at no point did we feel welcomed or cared for. The lack of hospitality was total. After raising our concerns with management, the only “compensation” offered was a bottle of water and a piece of stale bread, which felt almost insulting given the price and the overall experience. The only positive exception was the Italian restaurant, where the service was excellent and professional — highlighting how inconsistent the rest of the hotel is. This is a place with beautiful architecture but no soul and no hospitality. At this price level, service should be impeccable. Sadly, it is not. A hotel we would not return to. If you are not Swiss, this is especially not a hotel we would recommend.

Positives: really nice staff, excellent therme and decent gym. Negatives: rooms were extremely tiny with absolutely no space to keep anything (my stuff was on the ground), 24 CHF a drink at the bar which were below average, poor breakfast options (only boiled or poached eggs included In price) Did not feel like a 'luxury hotel' at all. Save your time and money (600 chf a night). Highly recommend going elsewhere.