Ellex Hotel

Stayed last week with the family at the Ellex Hotel. Even before our stay the contact with the hotel was very friendly and smooth. We were dealt with smoothly and no help was too much. For example, other restaurants were arranged on a daily basis. On site, the location of the hotel was excellent. In a cul-de-sac, yet right in the center, clean next to the ski elevator. The reception was fine. The rooms were clean and were equipped with a balcony with a beautiful view over the village. Breakfast was also excellent. Very much choice and lots of choices. Definitely kudos also to the man and woman in the breakfast room who had an eye for detail. Everything was replenished very quickly. No negative point to mention throughout our stay. Excellent was from both the cleaning staff, the man and woman in the breakfast room and Bruna who arranged everything for us. Thanks for everything!

A nice, small and cosy hotel with 5 star service. We stayed here for 1 night only (unfortunately) before a tough week of mountenering up on Monte Rosa. The rooms are of good size. We had a very comfy queen size bed. We got 3 separate rooms within our group and we all had balconies with great views. The service provided by the receptionist was truly 5 stars, some of the best I had. The receptionist was clear and proactive in helping us. For example at check-in she recommended we book a restaurant as soon as possible as places filled up fast and proceeded to call several restaurants until she found us a space. The breakfast was also amazing with a great variety of (mostly) local foods. The hotel has a great sustainable angle without impacting comfort for example the breakfast on display was all vegetarian although if you wished for ham this could be requested.

Beware. The hotel cannot accomodate older people, or anyone who has trouble with stairs, as well as children under eight years old. This is not mentioned anywhere on their website or booking portal and they will not refund your money if this turns out to be a problem for you. The owner seemed to take delight in not refunding our deposit despite the fact that we called to verify it would be suitable for our child less than 24 hours after making the booking. There are many better options in Gressoney.