Hotel Restaurant City

We spent the night of Christmas at this very nice hotel at a comfortable family room. We had an exquisite dinner and a rich breakfast in a cozy dining room and a friendly atmosphere. The hotel manager is very friendly and has been willing to help us with the reservation (answering our emails very promptly) and with everything we needed afterwards. Hotel City is a very suitable place to stay if you visit Täsch, Zermatt and surroundings. A real value for money and a great hospitality!

Great price for quality. Clean, delicious breakfast, across the street from the terminal. But what astonished us the most was the great hospitality of Tânia, who worked fast to accommodate all we needed. Thank you, Tânia.

!!RACIST HOUSE‼︎ THE ASIAN WERE NOT WELCOMED HERE. I stayed at this hotel for a night with my husband. I needed to join in a conference at the early morning so took a seat at sofa at the lobby. The man showed up a hour later and scolded me not to use the facilities in the hotel in the morning (I was just staying in the lobby! Is that a problem?). Why does the person who stayed in this hotel not allow me to use the facilities (like sitting on the sofa)?" Afterwards he told me I can use the lobby only on the opening time. The Staff at the front desk just gave us a key and told the place of breakfast when we were checking in. How we can know the opening time of the reception without given any information on the information counter????? There was no expect that I couldn't use the lobby while I'm staying. Of course never experienced that ever. Some people mentioned about "friendly staff" but I've NEVER found ”Friendly” staff here. The man acted rudely to us even after this "incident "but He smilely to answer with eyecontact to the when the other " color" people when they're out of the morning buffet place. OF COURSE we weren't said nothing when we were out but " bye" (without smile and eyecontact)after my husband said Thank you to him. May be they changed their attitude depends on people who have the same pigments or not.What a shameful and pity racist. This made our stay at Zermatt very awful. P.S. About the facility ,There were hairs on the bed from an unknown person.　And In the midnght the nock on the door and creepy sounds continuiously are heard. I wrote what I experienced exactly without exaggeration.