Villa Agrippina Gran Meliá - The Leading Hotels of the World

I came to Rome for the 1st time on the evening of Tuesday 3rd March and stayed until Saturday 8th March. I chose this hotel for a restful stay for myself and my 16 year old daughter to have a break from caring for my elderly grandmother who is on palliative care. Marta and the rest of the team at the hotel went above and beyond to ensure our stay was both restful, enjoyable and memorable. The first 2 mornings we enjoyed breakfast in the lovely follie room. There was a great selection of food to choose from. Being a pescatarian it's often rare to find enough to choose from but this wasn't the case here. The last 2 days we enjoyed breakfast in the gala room in the garden pool area which was beautiful, especially with the sunshine. We stayed in the supreme room which was absolutely stunning, very quiet, spacious, comfortable, clean and embarrassingly kept clean constantly by the cleaning staff, even picking up after my very messy 16 year old daughter. We had a balcony with a jacuzzi which was a lovely treat with beautiful views of the garden and pool area. Both myself and my daughter enjoyed a massage treatment and the use of the pool, sauna, steam room and sensory showers. The two ladies gave us a great massage and were very attentive during our visit. They were very good with my 16 year old daughter who was very anxious about having her very 1st massage. She now can't wait to have another! We enjoyed herbal tea and felt completely relaxed afterwards. We ate a couple of times in the Amaro, we had the margarita pizza, tiramisu and mojito & virgin mojito. All was delicious and the best we've tasted! The hotel was in a great location to visit the Vatican with beautiful views. The decor throughout the hotel was luxurious but also relaxing. The staff throughout the hotel were more than attentive including Concierge and the porting staff. They were all very warm, friendly, helpful and genuine. We had a few favourites: the breakfast hostess, quite a few of the breakfast staff that attended us for boiled eggs and iced coffee. Then in Amaro the waiter that organised making my daughter the tiramisu without egg and a few of the waitresses especially the one with wavy dark hair worn tied back in a pony tail, they both worked breakfast too. I have already recommended this hotel to a friend that is visiting rome in August and will continue. If we come back to Rome again this will without a doubt be our 1st choice of hotels to stay. Thank you all so much! Missing the hotel already 🇮🇹

My wife and I stayed at the Villa Agrippina Gran Meliá during the third leg of our honeymoon, and we were extremely happy with our decision to stay here. We arrived in Rome early in the morning after an overnight flight and were dropped off by our car service at the hotel. Our check-in agent, Thomas, let us know that standard check-in was later in the afternoon, but for a €100 fee, they could have our room cleaned and ready for early access. After a long flight and early morning travel, this was well worth it and allowed us to freshen up and rest before heading out to explore the city. The location of this property is excellent—very close to the Vatican and close enough to comfortably walk to all of Rome’s major sites. No matter where we explored during our three days in the city, the walk back to the hotel was never more than about two miles, which made getting around incredibly convenient. The rooms were excellent: spacious, clean, and very comfortable. Food and drinks throughout the property were impeccable, and the service was truly outstanding. Every staff member we interacted with was professional, attentive, and genuinely welcoming, which made the entire stay feel elevated. We traveled during the New Year holiday, and the hotel’s proximity to a popular local park gave us the chance to participate in a unique experience—watching fireworks alongside locals after a short 15-minute walk up the hill. It was a memorable way to celebrate and something we wouldn’t have experienced without staying in this location. Overall, we were very impressed with the quality of the staff and the level of service throughout our stay. When we return to Rome in the future, we will absolutely be staying at the Villa Agrippina Gran Meliá again.

The hotel is in a great location and is beautiful, with generally good service. We booked through British Airways Holidays with a premier room and noticed that guests who book via third parties do not seem to receive the best rooms. The room we were initially given was very dark and faced another building, which was quite disappointing. The photos on the website are misleading, as the Premier and Deluxe rooms are much darker than advertised. We had to pay an additional €50 per night to move to another room in the same category with a view (Got room with a view of the high way and bit of river 😞). For a five-star hotel at this price point, the breakfast was very average. Aside from the scrambled eggs, bacon and sausages on the buffet, the selection was limited, and if you ask for fried eggs required an extra charge. We stayed for three nights and had exactly the same breakfast each day, which became quite disappointing. We also had the Christmas brunch, priced at €80 per person. The buffet was basic, the desserts were acceptable (noticed that they have recycled some from the breakfast buffet), but the starter and main courses were extremely underwhelming. It was one of the most disappointing Christmas meals we’ve had in a long time, and it felt like a complete waste of money. The only real positives were the friendly staff, beautiful hotel with well manicured gardens, good facilities, clean rooms with nice bathrooms and the good coffee. Plus, had a good lunch at the restaurant on 24th Dec. Finally, adding a 5% service charge to the final bill without clearly mentioning it and asking for consent at checkout was very uncomfortable and an unpleasant surprise. Overall, while the hotel is beautiful and well-located, the experience did not meet expectations, and unfortunately, I would not recommend it to friends.