Alda Pasaje

I got pretty bad mosquito bites at this hotel. The hotel is very basic so it has no AC. I left the window open overnight to sleep, and I was bitten a few times. Without ac, it was hard to sleep and it’s very noisy outside as we are right in the city centre. The room is very small. There are no amenities like tea/coffee or a fridge. The bathroom is dated. The shower has very high pressure and even with a shower curtain, the floor would unfortunately get very wet. It’s also very hard to adjust the temperature on the shower. I showed the staff my mosquito bites and they provided me with a fan to sleep and sprayed mosquito repellent. I really appreciate this as I managed to sleep well after that. The breakfast is ok but the bowls and cups are dirty, and still have food bits on them even though they are meant to be clean. Check in is very strange and obviously the owners trying to be economical. The hotel isn’t staffed after 4:30pm, so if you arrive afterwards, you must check in via intercom at the hotel. It’s very awkward and time consuming and they make you pay via a link sent to your phone. Also for some stupid reason, the lift has a door on each floor and they are closed. So when I used to lift on my first day, I was stuck in the lift as the door was closed. It is only when my colleague opened it, I was able to get out. Therefore I wouldn’t use the lift at this hotel. But the location is amazing. So close to everything. Staff were helpful too and booked me a taxi to the airport.

Be careful because you could end up with the wrong amount of beds! The person messaging tells me they will NOT confirm that will have 2 beds. Very bad first impression

Very disappointed to see a lot of availability online but in need of parking advice before booking I stopped by at the hotel to have a chat at the reception. Doors shut & very poorly attended. In plane daylight, the hostess was very untrustworthy seeing me on the video of the doorbell, didn't even bother opening the reception, spoke with bad manners, not interested in having 2 clients/rooms, asked if I had a reservation if not the hotel was full just to kick me out of the doorway. I wonder how the owners would react to losing 2 clients & make them seek 2 rooms at the 4* hotel next door, extremely well attended & adviced. I don't know how my stay was, or how the rooms were, I didn't get the chance to.... But I got for more less the same price a better & biger room than seen on pics & nicer service.