Hostal Real de Santiago de Compostela

Absolutely beautiful property, great service and exceptional breakfast. Unfortunately, the hotel’s facade is under restoration so it took out some of the full experience. The hotel is a beautiful old property where you can get lost just wondering around the hallways and appreciating it. The front desk staff was kind and welcoming as well as the front door gentleman and valet parking people. Our room was large since we were a family of four. We were on the 4th floor. The room was warm, cozy and clean. The rugs look a little used and not so clean but minimal. The room had some bathroom accesories (toothbrush and paste) and the room provided sleepers. I would have loved some robes, at least for the adults, considering it is supposed to be a 5-star hotel. I was disappointed with the bed. We were given two single beds put together and one pull out couch. The bed was uncomfortable and hard and the pillows provided were long and thin. Would have loved to have a real bed size (at least a queen size) and some real nice size pillow. Breakfast was wonderful and tasty and the service was very good. Totally recommend staying in the property.

Absolutely beautiful and intriguing hotel. The grounds are breathtaking and I felt like a princess living in a castle. The rooms are different depending on where you are staying within the hotel. The second room I stayed in had a pretty wonky door and it was difficult to lock. Other than that I have completely enjoyed my experience here. The location is unbeatable. The restaurants on site have all been good as well. I will say, if you have difficulty walking/climbing stairs this may not be the best fit.

Very bad and unfriendly reception. When calling they answer the phone and when they realize I’m not speaking Spanish, they act as if they don’t hear me and simply hang up. This happened twice. During check in they were unfriendly too. They give wrong information about the opening hours of the cathedral, which is only 50m away. They promised to send me the invoice, but didn’t. The hotel and the room itself were beautiful like most other Paradores.