ibis Carlisle City Centre

I stayed for 3 nights whilst visiting family in the city centre, so the room was very much just a place to sleep and the location was ideal. The staff were welcoming on arrival and friendly throughout my stay. The room itself felt a little worn out, the bedside shelf veneer was peeling away, the floor looked like it needed a deep clean around the edges and the bathroom sink was incredibly slow to drain. I used the stairwell rather than the lift and there was something unidentifyable in the corner on one of the landings for the duration of my stay. On the final morning of my stay I was woken by people in the coridoor around 5:45am who banged on my room door. I understand that staff can't monitor the behaviour of other guests but it worried me as a solo traveller that I had no way to contact reception if I needed to. I did not feel that the staff were particularly empathetic when I explained to them what had happened.

Despite the room being basic, small TV, small wardrobe, no iron etc, for £79 a night, no complaints here. It was clean and comfortable. Shower was powerful. Staff very friendly on check in and a decent breakfast for £12.50. For a budget hotel, very good value.

Really nice room for the price. Although our door was missing the peep hole glass. But nothing a coat couldn’t cover. We faced the nightclub and even with windows open we couldn’t here the noice. Check in was easy. Breakfast was very decent to. I just want to make a special mention to the guy working the counter this morning at 9am. (12.10.25). I have epilepsy and had a bit of an episode this morning. Leading to me falling over and making a mess. He didn’t laugh or anything. He helped me up and cleaned my mess up for me. Now this was a big thing for me as its quite embarrassing when things like this happen to me but the way he acted has put my faith back in people. So really thank you so much and i hope management pass this on to you.