Belver Porto Dona Maria Resort

The most rude receptionist ever. Beyond disrespectful. We arrived and wanted to look around to se the faciities. We were told to to sit down and not look around. Repremanded like children. The Place is totally run down, Looks tired, the Entire Vibe is depressing. Not Tourist friendly.

8 months ago

Very nice place to stay. Our apartment was much bigger and nicer than in the booking website pictures, so it was a very nice surprise. Kitchen was fully equipped, all in all very good value for money. We had amazing views of the sea from our terrace. Lagos was 15 minutes drive away. I would come back!

2 years ago

Terrible experience - on arrival, we discovered the villa (which had a for sale sign on the front gate) has a large smashed double-glazed unit, filthy private pool, soiled sofas, exposed electrical wiring, large areas of cracked render, peeling exterior paint everywhere, litter in the pool, litter on the sun terrace, broken pool loungers, ripped pool liner, broken pool light cowlings, broken outside lights. I didn't let anyone swim in the pool as it was cloudy and filthy and immediately complained to the resort manager, who said the previous guests had caused the damage. So in essence, they knew about the problems but just let us find out for ourselves. I demanded to be moved but was told there was no other accommodation. Their maintenance man put some electrical tape over the cracked window on one side (which promptly fell off) and then tried to revive the pool pump - the pool pictures show the pool after he cleaned it... I have complained for three months to the resort manager (and their head office) and was eventually offered a partial refund, but now, over a month later, they have not refunded the money as agreed and are ignoring my emails and telephone calls. I hope other families read this before experiencing what we went through

a year ago